David Vittoria has a blog post, Trust or Bust. His post is focused on maintaining and enhancing trust. How about establishing trust?
In the Scientific American article, The Neurobiology of Trust, the authors equate the establishment of trust as gift giving. You must give in order to receive. You must start small, and then you can grow. Therefore, in the realm of trust, you must first give some trust to another before you can receive some.
People cannot lead unless others trust them. If they cannot give trust, they cannot get trust. Therefore if they cannot give trust, they cannot lead.
How do you establish or recommend establishing trust?
I asked this question on LinkedIn. Please feel free to add to the discussion in the Linked 2 Leadership or Leaders and Thinkers groups.
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7 years ago
Gordon, the best I have seen on this topic is a book called the "Speed of Trust" by Stephen Covey's son.
ReplyDeleteHe breaks trust into Character and Competence. Character further breaks down into Integrity and Intent. Competence into Capability and Results - his premise is that by working these four, you ultimately establish Trust
Hi Alex, Yes. David Vittoria's post was a commentary on that book. I just ordered it.
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